WEB ACCESSIBILITY / AODA
Web accessibility that improves the experience for more people.
Practical accessibility reviews and front-end improvements for Ontario businesses that want clearer, more usable websites and stronger AODA/WCAG awareness.
01 / ACCESSIBILITY SERVICES
Accessibility belongs in design and development—not at the end.
Accessible websites are easier to understand and use across a wider range of abilities, devices and interaction methods. We review real front-end issues such as heading structure, labels, contrast, keyboard access, focus states, landmarks, alt text and form usability.
For Ontario organizations, AODA obligations and WCAG guidance can be part of the conversation, but the practical goal is broader: remove unnecessary barriers and make important content and actions easier to reach.
Accessibility work can be included in a website redesign, development project, or handled as a focused improvement engagement.
02 / WHAT WE REVIEW
Practical barriers visitors actually encounter.
Heading structure
Create a logical document hierarchy that helps assistive technology and improves content scanning.
Keyboard navigation
Check interactive elements, focus behaviour and paths that should not require a mouse.
Contrast & readability
Improve text contrast, sizing and visual hierarchy where readability is weak.
Images & alt text
Add meaningful alternative text where images communicate information and avoid noise where they do not.
Forms & labels
Review field labels, instructions, validation messages and interactive clarity.
Semantic markup
Improve landmarks, controls and HTML structure so interfaces communicate their purpose more clearly.
03 / PRACTICAL REMEDIATION
Prioritize issues that affect real tasks.
We focus first on barriers that block navigation, reading, forms and important actions, then work through broader consistency and best-practice improvements.
Audit
Identify issues and separate high-impact barriers from minor cleanup.
Fix
Apply front-end changes to templates, components and content.
Improve the system
Make future content and component choices less likely to recreate the same problems.
Review the tasks visitors need to complete
An accessibility review becomes more useful when it follows a real journey, such as finding a service, navigating a menu or completing a form. The agreed scope identifies the pages, shared components and interactions to review.
- Describe the barrier: identify where it appears, who may encounter it and which task it affects.
- Plan the correction: distinguish content changes from template or component work, including issues that recur across several pages.
- Check the revised journey: review the changed interaction and provide practical guidance for maintaining the relevant content patterns.
Aster Health: clearer patient journeys
The clinic and pharmacy website brings care information into distinct service pathways. Readability, structure, forms and interaction patterns were considered throughout the patient experience.
Accessibility improvements can be scoped within Website Redesign or Web Development, with ongoing support for later content and component changes.
Defining the accessibility review
What will the review cover?
The proposal identifies the pages, templates, interactions and review target. Keyboard access, visible focus, labels, structure and readable content are practical examples. The depth of testing and retesting should be agreed for the engagement.
Are documents and third-party widgets included?
They should be identified when setting the scope. Documents, embedded forms and third-party tools may need separate review, and some corrections may depend on the provider that controls them.
How do later content changes affect accessibility?
New headings, images, links and form content can introduce barriers again. Clear editing guidance and reusable components help the team maintain the relevant patterns as the website develops.
Want to reduce accessibility barriers on your website?
We can review the current experience and turn the findings into practical development work.